Qualtrics® Training and Documentation
There is plenty of help in using Qualtrics® that is available. Here are some starting points that are available to you for your questions.
Qualtrics® Survey University (http://www.qualtrics.com/university/researchsuite/) offers a full calendar of webinars and online training programs, in addition to tutorials and previously-recorded webinars that can be accessed at any time. To register for a training session, click on the topic you're interested in and follow the prompts. All training is conducted online in small groups for about an hour with a live trainer who will contact you ahead of the scheduled training to determine your interests and needs so that he/she can better tailor the training to the group. Basic training is recommended for the first time user; other more advanced training options are also available.
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