8 x 8 VoIP Phones

Reference Links

8x8 conference call options and Quick Start guide on the 8x8 Virtual Office Desktop application.

Getting Started

This article gives you instructions to start using your new 8x8 phones and virtual office. Setting up your Phone Check your phone settings Setting up your voicemail Using your phone Setti...

How to use your Phone

This page provides an overview of features, instructions, and quick start videos to help you start using your phones. Description of the VoIP Phone Answer a call Make a call Call waiting Hold a...

How to use Virtual Office

Virtual Office is an online application that gives you a "softphone" that will have the same features as a physical phone, including making and receiving calls, transferring calls, setting up virtual meetings, ...

FAQ

Urban uses a VoIP (Voice over IP) phone system manufactured by 8x8. The following FAQ answers some common questions. For additional information, refer to Getting Started and How to use your Phone instructions. ...

How to Get a Toll Free phone number

Toll free numbers are paired with a Ring Group and are priced as follows: Toll free number – $5/month Ring Group – $5/month The Ring Group allows for the following: One or more people can answer c...

Use the conference bridge to create a non-expiring conference line

On your phone: Use the 8x8 conference bridge to set up conference calls (Includes a toll free option) Maximum participants: 15 Create a conference call ul.nodots { list-style-type: none; ...

Conference Bridge In call menu options

In Conference Options Push * for additional Options in Conference 1 For a List of Participants on this Conference Call * Return to Conference 9 To Leave the Conference Call 5 To Enter the Administrator Mode ...

How to use 8x8 for recording phone interviews.

The 8x8 system is compliant with HIPAA, PCI-DSS 3.1,FISMA/FIPS 140-2 and Safe Harbor regulations so researchers can collect PII on the 8x8 system. Researchers should save the recordings to an encrypted drive an...